Who We Are
We are clinician owned and operated. At Creative Steps Therapy, we're a passionate team of Board Certified Behavior Analysts and clinicians dedicated to providing the highest quality pediatric therapy services and helping children flourish. We believe every child deserves exceptional care, no matter their age or ability. At Creative Steps Therapy, we deliver compassionate, comprehensive ABA services across home, community, and clinic settings-meeting families where they are, and supporting progress every step of the way.
Jessica B. Dillard, MS, BCBA
Founder & CEO
Hi! I’m Shelby Crossman, the Operations & Care Manager. In my role, I make sure that our amazing staff feel supported with schedules and resources, and that families feel heard and supported. My passion for this comes from being a mom of a child on the spectrum- I’m walking in these shoes everyday, so I want to empower therapists and families to foster a truly supportive and collaborative space for everyone to learn and grow!
Hello! I'm Jessica Dillard, a Board Certified Behavior Analyst with over 16 years of experience in the field of behavioral health. I have the privilege of serving families affected by ASD and various developmental disabilities through the application of Applied Behavior Analysis. My work is rooted in a deep dedication to empowering children and families by providing tailored tools and resources that cater to their unique needs. Additionally, I share a strong dedication to supporting clinicians, assisting them in the practice of ABA techniques and maximizing the unique strengths and capabilities they bring to this field. My ultimate goal is to create a lasting positive impact, fostering both growth and development for everyone I serve in our community. Let's create a better future, helping families all along the way.
Shelby Crossman
Operations & Care Manager
